The NDIS explainer video was produced with carefully tailored characters designed specifically to resonate with its audience. These characters were created to represent a diverse range of individuals with disabilities, ensuring that viewers could easily relate to and see themselves in the animation. The video concisely explains the NDIS in an accessible manner, breaking down complex concepts into straightforward language and imagery. It was well received by a wide audience, with many expressing their appreciation for the characters and the authentic representation they offered. Viewers reported feeling seen and understood, which contributed to the overall success and positive feedback surrounding the video.